Privacy Policy

About this policy

Prep Kitchen is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website:www.prepkitchen.co.uk
  • you make an order on our website.
  • you make enquiries on our website.
  • someone is interested in working with us.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy. Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Prep Kitchen is a meal prep service based in Southend, Essex.

Our registered address is: Unit 2 Rear of 55 Comet Way, SOUTHEND, SS2 6GD

How do we collect information from you?

We collect information from you:

  • when you order meal prep.
  • when you make an enquiry.
  • when you sign up to marketing emails.

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.

When you make a booking:

  • title
  • name
  • e-mail address (used for booking confirmation and post-dining feedback emails)
  • home or work address
  • billing information taken for deposits, ticketing, or holding credit card information for

When you order from Prep Kitchen:

  • marketing responses (where applicable)
  • survey responses
  • current and past order details

When you access our sites:

  • device type (e.g. mobile, computer, laptop, tablet)
  • cookies
  • operating system
  • IP address
  • browser type
  • browser information (e.g., type, language, and history)
  • domain names
  • access times
  • settings
  • referring website addresses
  • other data about your device to provide the services as otherwise described in this policy.

Location information:

If you use our website, we may receive your generic location (such as city or neighbourhood).

Careers:

You may submit your CV if you’re interested in working for us to hello@prepkitchen.co.uk - This information may include:

  • personal details
  • employment details
  • education
  • salary history
  • other relevant details

We will use this information to assess your application. We may also keep it in our records for future reference. Please get in contact if you would no longer like us to hold your records at hello@prepkitchen.co.uk.

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Send you service emails (booking confirmation and post-dining feedback).
  • Improve our products and services.
  • Send marketing communications if you have opted in to receive them.
  • We may use the information to customise the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf. For example service providers (e.g. Mailchimp for email marketing), third-party payment processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you or as permitted by applicable law.

You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your Choices section of this Privacy Policy for details.

How and where do we store data?

We only keep your personal data for as long as we need to 18 months in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

We also use Mailchimp to send emails; you can find their privacy policy on their website.

We store your data on secure servers and implement appropriate security measures to protect your personal data.

Cookies

A cookie is a small file placed on your computer or device. It helps us analyze web traffic or lets you know when you visit a particular site. You can choose to accept or decline cookies.

Declining cookies may prevent you from taking full advantage of the website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Your Choices

You have choices regarding your personal information, including:

  • Opt-out of receiving marketing communications by following the unsubscribe instructions included in those communications.
  • You can also request that we delete your personal data, and we will comply with such requests unless we have a legal obligation to keep it.

Your Rights

You have the right to request copies of your personal information. We may charge a small fee for this service. If you would like a copy of your personal information, please contact us using the information provided below.

You have the right to:

  • Request correction of any inaccuracies in your personal data.
  • Request the transfer of your personal data to you or a third party.
  • Object to the processing of your personal data.
  • Request deletion of your personal data.

Links to Other Websites

Our website may contain links to other websites. This privacy policy only applies to our website. We do not accept any responsibility for the privacy practices of other websites. We recommend that you read the privacy policy of any website you visit.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

  • Email: hello@prepkitchen.co.uk
  • Address: Unit 2 Rear of 55 Comet Way, SOUTHEND, SS2 6GD